Business Process Outsourcing & Support service
A business must have back office operations, yet these are not managed very well generally. Back office operations generally are not assigned to the right stakeholders, they do not have the right accountability and there is also a shortage of the right talent. Alp Consulting has been providing back office services in India and abroad for more than a decade now and can support you 24x7.
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What Are Back Office Services?
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The administrative and support services that help keep business running smoothly and effectively without directly interacting with the customers are called back office services. Back office support services are becoming increasingly popular with businesses, as they notice their benefits.
What are the Benefits of Our Back Office BPO Services?
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Enhancement of Operational Accuracy
Back office operations are crucial to the functioning of an organization. Risk is reduced and customer satisfaction improved too (by strengthening the front office) with the best back office services.
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Improves Data Compliance and Security
Taking care of data compliance and security ensures that the employee data remains private and secure. It also prevents the risk of legal issues from non-compliance.
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Speeds up Reporting and Analytics
Back office BPO services can provide the right data in very little time whether it is recruitment support or that for HR admin work, speeding up the reporting and analytics on that data.
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Help Businesses Maintain Operational Efficiency
By managing a high volume of data and transactions on a day-to-day basis, back office services from Alp Consulting can help maintain operational efficiency.
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Businesses Can Save Time and Money
A lot of time is saved by the business in operations, and they can focus on strategic HR and employer branding efforts. Back office services also help save a lot of money.
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Acquire and manage top tier talent with our full service talent solutions tailormade for your unique industry requirements.
Outsource Back Office Operations to Our Experts
Outsource your back office operations to the experts at Alp Consulting. With its rich experience and accolades earned over the years for maintaining the security of the data while also ensuring cost-effective services, Alp Consulting is an easy choice for any business looking to outsource its back office work.
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Our Back Office Outsourcing Services
1
Recruitment Support
Involves collection, cleansing, entry and management of candidate data. With the help of an ATS, we will help shortlist the best candidates for your organization. We will support your recruitment process by recruiting the right people for the interview panel, setting the right schedules for screening, etc.
2
HR Admin
We will be managing the day-to-day activities of HR, which include managing HR policy documents, employee survey feedback forms, workplace reports, and managing employee enquiries and benefits.
3
Compliance
We provide support for labor law compliance management. We periodically audit the compliance process to ensure that it is on track and updated to meet the latest statutory norms.
4
Software Consulting and Support
We support the development of custom modules in the Zoho suite for Zoho CRM and Zoho Books, provide support for implementation of Zoho Analytics and the management and tracking of expenses using Zoho Expense.
5
IT Support
We support your IT infrastructure with cloud-enabled solutions and manage the data of the employees in a very secure and private manner. We set up solutions that enable front-office solutions.
6
Finance and Accounting
Alp Consulting has good experience in managing and monitoring the accounts payable and receivable, which can help your business stay on the right track. We will also manage other financial functions such as employee tax management and payroll.
Industries We Serve
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Frequently Asked Questions
Contact Us For Business Enquiry
Want to explore partnership with Alp?
Whether you are a startup on a growth trajectory or a large organization struggling to maintain your talent pipeline or a company looking to outsource HR or training functions, we have bespoke solutions for everyone!
Just submit the form above (for mobile) or on the left (for desktop) and we will get back to you within 2 working days.
Please do NOT fill the form for any job related query. If you are looking for a job please visit our careers page. If you need any support from our HR team please send an email to hr@alpconsulting.in.