How long does it typically take to set up a GCC through the BOT model?

It typically takes 4 to 6 months for the initial setup of a GCC through a BOT model.

What skills or capabilities are required internally to build an in-house GCC successfully?

To build an in-house GCC successfully, companies must have intelligent leadership, strong governance, digital expertise, etc.

Can a company switch from a BOT model to full in-house operations later?

Yes, an organisation can switch from a BOT to a full-fledged in-house model later.

How do data security and IP protection differ between BOT and in-house GCC setups?

By adopting the in-house approach, a company will have the entire control over IP and data protection, while BOT model adoption involves sharing control with a third-party vendor in the initial stages.

What are the hidden costs companies should consider before choosing either model?

Some of the hidden costs organisations must consider before selecting either model are upfront investment, training and hiring costs, scalability issues, management complications, etc.