Question 1

What are HR shared services?

Accepted Answer

HR shared services refer to a centralized hub of HR services that includes the administrative and operational duties of HR. They provide services and support other departments and employees through a combination of technology, processes, and a team of HR professionals dedicated to supporting these departments.

Question 2

How do HR shared services benefit an organization?

Accepted Answer

An HR shared services model can improve employee experiences through clearer communication and increased collaboration among employees and departments, streamlined work processes, shared applications, and new business opportunities that can lead to promotions.

Question 3

What technology supports HR shared services?

Accepted Answer

HRIS, chatbots, data analytics tools, and automation tools are a few of the technologies that are used to implement HR shared services.

Question 4

What is the definition of HR shared services?

Accepted Answer

The definition of HR shared services is the centralization and standardization of HR processes and tasks to ensure effective delivery of services by HR to other departments and employees in an organization.

Question 5

How do HR shared services reduce costs?

Accepted Answer

HR shared services can help cut costs in many ways, but especially in the administrative aspect. For example, you need less experienced HR professionals to handle transactional HR services, which results in lower labour costs. What’s more, the efficiency achieved through streamlining and simplifying services also helps reduce costs.

Question 6

How is HR shared services different from HR outsourcing?

Accepted Answer

Shared services refer to the internal support a business implements to keep operations and systems running smoothly and accessible to all stakeholders. Outsourcing, on the other hand, is external support that offers deep expertise to handle core operations on behalf of the business.

HR Shared Services

What are HR Shared Services? Definition, Benefits, Functions, Steps