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The times they are a changin’ is a popular Bob Dylan song and there couldn’t be a better precursor for the discussion we are about to have. Industry paradigms have always been about what people can do to better the progress of industry. Even Industry 4.0 was about human-tech interaction to better the results of processes.
Industry 5.0 and How It Changes the Landscape
Gallup’s Global 2024 Workplace Report suggested that 41% of employees experience a lot of stress. According to another study, 43% of millennials and 44% of Gen Z workers have recently left workplaces because of burnout.
But Industry 5.0 will change all that. It will finally ask the question, “What can technology do to better the condition of people?”. And this is a far cry from how the industrial revolution began. After two centuries of continuous industrialization, where the human being was just a means to an end (a resource), things have changed in a polluted, crowded and machinery-overrun world.
In 2025, with the adoption of Industry 5.0, things are expected to change. It is heartening to see a respect and concern for the planet and human involvement in how industry will shape itself in the future.
In this article, we will look at how the relationship between technology and human beings will be influenced by this change in thought and how it will create a safer and stress-free workplace for everyone.
5 Ways Technology and the Human Connection Can Create a Better Workplace
1. Encouraging Teamwork and Individualism
The rise of advanced technology will leave its impact on teamwork at the workplace in two divergent paths. First, it will encourage teamwork, by bringing people together through advanced communication and collaboration tools.
Second and oddly enough, with the rise of augmented intelligence, it will be possible for the machine to handle analytics and the human being to focus on the strategic aspects of a job, giving the machine direction. This could lead to the rise of the individual and the elimination of few cooperative roles.
2. Focus on Employee Well-Being and Satisfaction
It will be possible for employees in certain categories, managers for instance, to manage their teams in a better manner, reducing the redundant tasks and allowing AI to help with decision-making.
It will also impact the work of associates and senior level employees, the first group being able to work faster and achieve productivity goals much earlier than otherwise. Senior level employees will have real-time access to KPIs that will help them understand the weaknesses and the opportunities that exist within the team, enabling them to direct the associates in a better manner.
3. Rise of Ethical Roles in Management
With AI also handling decision-making in certain scenarios, it becomes increasingly difficult to monitor every action taken by AI. This will lead to a greater demand for ethical AI managers. Their job will be to ensure that AI is unbiased and error-free.
There will also be ethical roles in management, whose primary responsibility will be to observe how the human-AI balance is maintained and to ensure that human beings are working in a safer and stress-free workplace.
4. Focus Will Be on Employee Retention
If you dare to dream, you will be able to achieve your dreams easier than you imagine. Everyone with access to the Internet already has unprecedented access to AI tools that can help founders work with smaller teams and still realize initial gains that are so crucial for any startup to thrive.
This will lead to an equalization of opportunities for those with an advantage and those without. Because some experience always helps a startup, bigger companies may now hold on to their few experienced hands onboard with more persistence than before, fearing they might join or become the competition.
5. Happier Customers Mean a More Compliant Business
With AI understanding and even orchestrating customer journeys, there never was a better time to be in a marketing or sales team. AI will not just give suggestions on marketing ideas but approve the list of customers who will want to read the mails and help double check the authenticity of mailing lists.
And AI is helpful not just in the fact that it leads to increased revenues; a combination of AI and other advanced technologies can also help to optimize the product based on customer feedback, making it what customers really want and expect from the brand, right from sales to customer service to technical support.
Closing Words
The future looks bright for everyone, including those who will be displaced by AI. They will acquire new skills and survive in the new world, where they will be the new entrepreneurs. Overly toxic and stressful workplaces will give way to healthy and sustainable ways of working.
Work-life balance, employee engagement, and mental health preservation will no longer be just HR parlance, they will become a reality. Where people become a critical asset, to navigate that world and hire the best talent, you will still need an HR team. Talk to us, if you need help.
