What Are the Roles and Responsibilities of a Manpower Agency?

Many a time, businesses are left with no option but to rely on a manpower agency to onboard the right people to carry out jobs. Sometimes when they do so, they also embrace benefits like being able to onboard in a better way and onboard people with a 100% skill match.

What Is a Manpower Agency?

A manpower agency is a recruitment and staffing agency that finds suitable candidates for businesses and organizations to fill the vacancies they have currently. Though this is the first and foremost responsibility of a manpower agency, their role in shaping businesses goes beyond this.

Roles and Responsibilities of a Manpower Agency

Let us now look at some of the responsibilities of a manpower agency. It begins with the first two we introduced and goes on to introduce some others like compliance management and learning and development support for selected candidates.

1. Sourcing and Recruitment

The process of reaching out to candidates who may not be actively looking for jobs through several strategies is called sourcing. It involves several strategies like social media outreach, attending job fairs and exhibitions etc. Once the sourcing process is complete, the process of screening and written evaluation preceded and followed by interviews is called recruitment.

2. Contract Staffing and Staff Augmentation

In contract staffing, companies hire people on a temporary basis, rather than permanently, to meet some immediate or seasonal requirements. In staff augmentation, which is again a type of staffing, the company hires staff temporarily to ‘augment’ their team with the people and skills necessary to get the job done, usually a one-off IT project. For this reason, while contract staffing could be for IT or non-IT, staff augmentation is generally in IT only.

3. Manpower Planning

In manpower recruitment and planning, the HR or manpower agency is involved not just in managing how recruitment or staffing must happen but also involved in resizing and restructuring the workforce to be ready and resilient to meet any challenge. The manpower agency will also ensure that the planning is an ongoing process rather than a one-time job, ensuring that the workforce is well-managed, flexible, and scalable.

4. Building Inclusivity

Diversity, equity and inclusion must not be an afterthought, especially today when several Gen Z candidates expect a company to be diverse and inclusive when they pick one for a job.

To make this happen, a manpower agency might provide a consulting service to ensure that the workforce remains diverse or even hire a head of diversity and better yet recommend that there be a separate team other than HR to ensure that the company remains diverse and inclusive.

5. Training Support

Manpower agencies also provide training support to ensure that the apprentices or employees brought into the company can carry out their tasks as expected, without any delays or any mistakes at work. Both NAPS and NATS training are provided by the manpower agency, ensuring that the apprentice, be it for technical or non-technical role they have been recruited for get to learn while on the job. Through the hire train place and hire train deploy models, they ensure that the employees you onboard for a job role are job ready too, right from day one.

6. Compliance Management

Businesses of any size need to be assured that they are compliant with the rules and regulations set not only by the center and state but also with those set by regulatory bodies, especially for companies that operate in a specific industry. Any lack of compliance can not only lead to hefty fines but cause a loss of reputation, which may be difficult to recover.

To ensure compliance in all business processes, right from registration to payroll to other business documentation, a compliance management team from the manpower agency will be with you. Alternatively, they may also hire an in-house compliance management team which would be situated at your business premises or theirs.

If You Need Alp, Just Ask!

As you can see, a manpower recruitment agency goes well beyond recruitment and staffing to include other aspects of HR as well, such as training support, compliance management and possibly even payroll if they have the means to do so. When you pick a manpower agency, be sure to pick the one that matches your needs. If your needs are only recruitment and staffing and not payroll or compliance included, you may work better with a recruitment and staffing provider.

But how do you know your choice is the best? There is no guarantee on the web, and the likelihood, if you look for value in a hiring partner, is you may be disappointed before you land on the right square. What if we told you that you are already on the right square and you just need to make the right call? If you are trying to hire candidates with incredible skill levels, plan your workforce or seeking advice to streamline your hiring process, we can help you. Talk to Alp Consulting, a 25-year-old staffing and recruitment partner of repute, who will help you hire masters of the trade. And as a premier manpower agency, also help with payroll and compliance management for your company.

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