When a company outsources its payroll services, it can minimize the importance of self service. Management may assume that the payroll service provider or the HR department will be able to answer any query that employees may have or take care of matters such as leave applications. What can happen in such cases is that HR employees may not be that responsive to employees and are likely to come up with excuses like “we are too busy right now” or “I am sorry, I will have to talk with the department head or with the outsourced service provider handling payroll.” This leads to employee disgruntlement and it can have negative connotations for the business. When you do select a payroll service provider make sure it is one of the best payroll services in India that includes total employee self service module.
What is involved in employee self service
Employees are not robots that work, take home their salary and that’s that. They need to follow procedures of the company in order to get leave sanctioned or to get some other info from the payroll service or the HR department. Outsourced payroll services of the best kind usually provide full scale employee self service module that allows employees to:
How does employee self service give benefits
Including an employee self service module into the payroll services brings benefits for employees as well as for the employer.
From the employee perspective
From the employer perspective
The best payroll services in India, when you engage them, put in place an employee self service portal that employees can access using the office computer system or mobile devices and all such transactions are linked to their payroll process. There are no errors of omission or commission. Employees feel more in control and employers get the benefit of better productivity.