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The fast-paced environment of today, is making it hard for companies to stay competitive while meeting their project demands. To ensure they meet their business needs they are looking for effective staffing solutions like staff augmentation and professional services. While both models allow companies to use external talent to fulfil their business needs, it’s important to understand the difference between staff augmentation vs professional services, to decide which model best suits their needs.
What is Staff Augmentation?
Staff augmentation is the process of adding a contract or a remote employee to your team to satisfy a specific project need in as little time as possible. A staff augmentation model is a method of staff augmentation that is implemented to satisfy a certain purpose in hiring and dependent on the requirements of the staffing team.
What are Professional Services?
Professional Services refer to the outsourcing of an entire function or project to an expert third party service provider. The external talent hired through professional services work on specific projects or tasks independently and are managed by the third-party service provider until the completion of the task. In this type of service not only does a staffing company bring in professionals but also manage the project at hand including execution and delivery.
Key Differences Between Staff Augmentation and Professional Services
While both staff augmentation and professional services involve leveraging external talent to bridge skills gaps or fulfil business needs, they differ in their approach and outcomes. Some of the key differences between staff augmentation and professional services are-
| Factors | Staff Augmentation | Professional Services | |
| 1. | Engagement | Short duration, augmented to the internal team | Longer periods, complete involvement in the projects at hand |
| 2. | Control | Employers have maximum control over the staff and project deliverables | External service provider takes complete control of staff and project completion |
| 3. | Costs | Cost effective for specific tasks | May cost more as the staff is solely responsible to deliver the entire project. |
| 4. | Scalability | Allows companies to scale on an immediate needs’ basis | May be difficult to scale rapidly |
| 5. | Skills | Individuals with specialized skills are augmented when needed | A team of specialized skills individuals are present to work until project delivery |
| 6. | Duration | For specific tasks or short-term projects | For a specific project, for the entire lifecycle of the project. |
| 7. | Dependency | Employers are not completely dependent only on augmented staff | Higher dependency as they are responsible for the entire project. |
| 8. | Customization | Limited customization to immediate needs | Highly customized solutions to project requirements |
| 9. | Project complexity | Handle specific areas of the project that require their skills | Handle the entire project no matter the complexity |
| 10. | Risk | Lower involvement in overall risk management | Active involvement in comprehensive risk management |
When to Choose Staff Augmentation?
To assess when a company must choose the staff augmentation model, they must consider certain factors.
1. Strengthening in-house team
You may have a talented in-house team, but for some projects, their skills may not suffice, especially projects that require additional expertise. Staff augmentation allows companies to strengthen their in-house team with specialized talent for better execution of projects.
2. Bridge skill gaps
If you have multiple projects at hand that require diverse skills, then hiring individuals with specific skills and augmenting them into your organization to work with specific teams on a project-to-project basis.
3. Faster team expansion
If you are looking to expand your in-house team immediately with local talent, it will take time. IT staff augmentation however can help facilitate the process by providing you with vetted candidates swiftly.
4. Meet Deadlines
If you have tight project deadlines at hand but do not have individuals with those specific skills to execute the project in-time, augmenting staff with the right skills can help execute and deliver the project well within time.
5. Access to global talent
Staff augmentation companies open the door to a global talent pool, providing instant access to highly skilled professionals globally. The flexibility augmentation staffing offers ensures you can find the right expertise without being limited by geographic constraints.
When to Choose Professional Services?
Before you choose professional services, it’s important to assess you project needs carefully. Some of the things you must consider are-
1. Nature of the project
If you have a specific tech project at hand that not just requires an individual to work on it but a group of individuals with expertise to work on the project from start to finish taking full responsibility.
2. Requires tech expertise
If you are looking for focused expertise for tasks like moving to the cloud, deploying new software, or getting IT consulting, ensuring you successfully adopt new technologies, professional services are perfect.
3. Project management control
If you are looking to completely outsource the function to the third party, then this is the right option. They take control of everything including coordinating resources effectively to ensure that your projects stay on schedule, within budget, and meet deadlines.
4. Customization
Professional services can be customized to address your specific challenges, whether launching new software or implementing a complex IT strategy.
What are the 5 Benefits of Staff Augmentation?
Staff augmentation offers an array of advantages including accelerated cost efficiency, flexibility and agility, access to specialized expertise, reduced recruitment burden and many more. Let us look at a few advantages of staff augmentation:
1. Enhanced Flexibility
The Staff augmentation model assists businesses to change as per changing project requirements and timelines quite conveniently by scaling their workforce up or down.
2. Specialized Skills
Companies can gain access to on-demand professionals with a deep understanding of niche technologies, platforms, and industries.
3. Cost Efficiency
Organizations can hire talent on a short-term or project-specific basis, diminishing overhead and financial risk.
4. Scalability
It could be a short-term project, seasonal demand, or to cater to a sudden deadline, this recruitment model offers access to expertise without the delays that might happen in traditional hiring.
5. Recruitment Burden
Staff augmentation reduces the burden of recruitment and onboarding, enabling internal teams to concentrate on core strategies.
What are the 4 Benefits of Professional Services?
Professional Services is all about providing employers a chance to fully outsource their function or project to a third-party service provider. Some of the benefits of professional services are-
1. End-to-end solutions
A company can outsource its entire project to a third-party service provider and give them full control over the project, right from handling the staff hired to the execution and completion of the project.
2. Expertise and experience
Staff hired through professional services are full-fledged professionals who have the expertise and experience in their particular field that may not be available in-house.
3. Project control
The third-party service provider who hires the staff on behalf of the employer assumes responsibility for the full lifecycle of the project from start to finish.
4. Efficiency
Since the service provider assumes full control of the project, the project planning, execution, and delivery is done well within the timeline and outcome is much better as well.
What are the Challenges to Consider?
Both staff augmentation and professional services come with its own set of pros and cons. To understand which model suits best, companies must also be aware of the challenges they present.
1. Staff Augmentation model
- Integrating augmented staff with your in-house team and facilitate their working together without any conflicts could be difficult as the external staff wouldn’t be familiar with the company culture and the team dynamics.
- There could be miscommunication, especially if the augmented staff are working in a different time zone.
- Having proper control over the team can get tricky as the augmented staff are only there to work with you for a short period of time
2. Professional Services model
- They provide comprehensive services in terms of completing a project. So, naturally professional services can be expensive
- Adjusting to changing project needs under this model can be tricky because modifying resources can affect how the project execution comes along.
- Employers may sense a certain lack of control over the project as the service provider assumes full responsibility of delivering it as well as managing the staff.
Are you Looking for a Staff Augmentation Partner?
If you are trying to fill skill gaps in your tech team or seek specialized talent without the overhead of full-time hires, you can partner with us. Alp Consulting is your trusted and reputable staff augmentation partner, and we can support you to work faster and more efficiently.
We will not just offer the right supply of talent but help you with the seamless integration of augmented staff with your internal teams upholding your quality standards ensuring continuity and knowledge transfer throughout the engagement process.
FAQs- Frequently Asked Questions
1. What is the main difference between staff augmentation and professional services?
Staff augmentation and professional services mainly differ in their approach. While the former involves augmentation of staff into the organization with the in-house team, the latter is the exact opposite wherein the project is completely outsourced to external staff, and the control of the staff and project delivery is given to the service provider.
2. Which is more cost-effective? Staff augmentation of professional services?
Staff augmentation can be more cost-effective as it allows you to augment only the staff that you require for the tasks that needs to be done, with your internal team rather than hiring a whole group of individuals to work on projects from start to finish.
3. Can staff augmentation be used for long-term projects?
Staff augmentation can be used for as long as required by the company, depending on the project duration which could be anywhere between 3 months to a year.
4. What are the risks of staff augmentation?
Staff augmentation involves the risk of losing control over the staff if they are in different time zones, there also maybe chances of miscommunication affecting the project delivery.
5. How does knowledge transfer work in professional services?
By sharing expertise and experience, individuals can build upon their successes and avoid the mistakes of others, leading to better decision-making and improved performance.
6. What skills are typically sourced through staff augmentation?
Staff Augmentation is mostly used in the IT field. Staff augmentation experts source talent with knowledge in mobile app development, web development, DevOps, cybersecurity, soft skills, programming languages.
