Patient care is entrusted to the healthcare provider, but its management is done by the pharma company, at least at the higher levels and down to a lot of details. This is the case so that the patient has a good experience with his treatment with the healthcare provider. In this blog, we will look at why patient care management is important, what its elements are, and what benefits result from great patient care management.
Patient care management is important because it not only is a statutory requirement, to ensure QoL of the patient, it also ensures that the reputation of the healthcare provider and the pharma company involved is intact and brings about more transparency and increases patient confidence in the treatment process.
Patient care management has the following benefits.
Consent is stored digitally, and the backup of the consent can be made easily. The fact that it is stored online makes retrieval and even deletion much easier, for any reason.
If the patient has given consent to have his/her consultations recorded, then the calls can be recorded and archived, to be accessed later. This ensures that the doctor has access to the history of the patient and all the consultations made.
The toolkit helps the patient understand the dos and don’ts of the treatment used, the medication side effects, and other treatment areas.
The data is stored in a secure and confidential manner. The patient can access it at anytime from anywhere without worrying about it being lost or altered in any way.
The patient can access the doctor’s office from anywhere, allowing tele counselling and consequent help to be provided easily, no matter where the patient is located.
ADR events can be reported to the doctor very quickly, ensuring that corrective actions can be taken almost immediately. The ADR events can also be stored in a database, which could help with the pharma company’s R&D also.
There are several ways to improve a patient care management program.
Alp Consulting is obsessed as much with perfection as with care. And both of them come together in a PSP program. If in a PSP, you look for stringent quality standards with regard to how care is delivered, you must also look for how well and with how much sincerity and empathy the patient is being treated. When both come together and the technology is present to enable quality treatment, then we have a successful PSP program. When are you talking to Alp Consulting?